Valet Parking Attendant Job 

Video taken from Pechanga Resort Casino

Cover Your Basics

Before we get into valet parking attendant specifics, make sure you cover your bases for any position. Doing a criminal record check and requiring a high school degree or GED equivalent is where you need to start. You also need to make sure all your employees are 18 years old or older since they'll be handling heavy equipment.

Driving Abilities

The next thing to check is driving abilities. Since this is an essential aspect of a valet parking attendant's job, you should filter out anyone that doesn't fully meet your expectations. Do a check for a valid driver's license in good standing and make sure they have experience driving cars with manual transmissions. You should also check their driving record to make sure they don't have a history of DUI's, reckless driving or anything else that could be a red flag.

Customer Service

After their driving abilities, the most important things for you to emphasize in your valet parking attendant job description is the importance of customer service. In most cases, the valet is the first and the last customer facing part of an organization that a customer will have contact with so it's essential that the valet provide excellent customer service and make a positive first impression and a lasting final impression.

This includes opening and closing doors for customers, assisting customers with carrying their belongings to and from their cars, and providing directions or other helpful information about the local area.

Valet Attendants are also sometimes called on to deal with basic vehicle maintenance issues such as changing tires and oil, checking tire pressure, and replacing flats.

Physical Condition

Your valet parking attendant job description should also make it clear that adequate physical conditioning is an important aspect of the job. That means being able to stand for extended periods of time, lift objects up to 50 pounds, and run on occasion. A vision check is also important since the valet will be handling vehicles.

Another important detail we've noticed that makes a difference is telling potential employees on the front end that they'll be required to wear a uniform and follow appropriate grooming standards so they fully understand the policies of your company.

Salary

Salaries vary based on experience, location, and other factors. Typically we see $8-$12/hour as a base salary plus tips. With tips included, this usually ends up in the $14-$16 range for most employees. This will vary significantly though based on experience and venue among other factors.

Job Responsibilities

Though job responsibilities vary based on company and venue, here's a list to get your started putting together you valet parking attendant job description.

• Park and retrieve cars
• Greet customers
• Collect fees
• Manage the valet podium
• Organize vehicles
• Manage parking area (barricades, directing traffic, etc.)
• Protect cars
• Basic car servicing (change oil, tire if needed, jump a car)
• Wear a uniform
• Groom appropriately
• Hand out Claim Tickets
• Manage Keys
• Do basic math without use of a calculator

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Hospitality Industry Jobs 

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Want to learn more about the types of hospitality jobs?

The following is a list of some of the most common job titles within the hospitality industry.

Concierge

A concierge interacts directly with customers, providing them with various services. They may respond to requests (for instance, "Can you book me a restaurant reservation?") or anticipate what customers might need. These services could range from providing a babysitter to getting tickets to a show to suggesting a restaurant.

At some hotels, this is an entry-level job. However, some luxury hotels require concierges to have years of hospitality experience. A concierge needs to be a problem solver with extensive customer-service skills who is unflappable and can handle difficult patrons.

Other front-of-the-house hospitality jobs include:

• Casino Host
• Cruise Ship Attendant
• Front Desk Associate
• Front Desk Supervisor
• Front Office Attendant
• Front-of-House Manager
• Gaming Dealer
• Guest Relations Manager
• Guest Services Associate
• Guest Services Supervisor
• Hotel Clerk
• Hotel Receptionist
• Reservationist
• Reservations Agent

Event Planner

Many hotels have conference rooms or event spaces that they rent out for various events, ranging from meetings to weddings. An event planner works with a company, or an individual, to arrange the event and then ensures it runs smoothly.

Hospitality jobs in the field of event planning include:

• Events Manager
• Executive Conference Manager
• Executive Meeting Manager
• Meeting and Convention Planner
• Meeting Coordinator
• Meeting Manager
• Meeting Planner
• Meeting Specialist
• Special Events Manager
• Wedding Coordinator

Executive Chef

An executive chef is a managerial role that involves a lot of work behind the scenes in the hospitality industry. An executive chef oversees the food operations in restaurants, hotels, casinos, or other venues that serve food. People in this role supervise cooks, sous chefs, and other kitchen employees. They typically order all of the food, plan the meals, and prepare food in the kitchen.

While it is not necessarily required, many head chefs have some training through a culinary school, technical school, community college, or a four-year college.

Most people work their way up to executive chef from entry-level roles like line cooks. Over time, they develop the managerial skills required to oversee an entire kitchen, and the cooking skills to develop menus.

Other jobs related to executive chef, including jobs many people have while working their way up to executive chef, include:

• Cafe Manager
• Catering Manager
• Chef
• Cook
• Food and Beverage Manager
• Kitchen Manager
• Pastry Chef
• Restaurant Manager
• Sous Chef

Hotel General Manager

A hotel general manager, or hotel manager, makes sure that a hotel (or inn, lodge, or any other venue with sleeping accommodations) is running smoothly. This involves interacting with guests, managing staff, handling the finances of the property, and much more.

Some hotel managers have a degree or certificate in hotel management, while others have a high school diploma and a few years of experience working in a hotel. Hotel general managers need to have strong business skills, management skills, and interpersonal skills.

Other jobs related to the management and/or administration of a hospitality facility include:

• Back Office Assistant
• Catering Sales Manager
• Director of Hotel Sales
• Director of Marketing and Sales
• Group Sales Manager
• Guest Room Sales Manager
• Hotel Manager
• Lodging Manager
• Sales and Marketing Manager
• Shift Leader
• Shift Manager
• Spa Manager
• Wedding Sales Manager

Housekeeper

Housekeepers are responsible for maintaining a standard of cleanliness throughout a hotel or other hospitality venue. They clean individual hotel rooms as well as the common areas. Housekeepers within the hospitality industry make beds, do laundry, clean bathrooms, stock linens, and more.

Being a housekeeper requires some physical stamina because you often have to lift heavy loads and be on your feet most of the day.

There are many other jobs related to maintenance and cleaning in the hospitality industry. There are also opportunities for management positions within these areas. Some other related housekeeping job titles include:

• Director of Housekeeping
• Director of Maintenance
• Director of Operations
• Executive Housekeeper
• Housekeeper
• Housekeeping Aide
• Housekeeping Supervisor
• Lead Housekeeper
• Maid
• Maintenance Supervisor
• Maintenance Worker

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